PREPAID FREE 5MB DATA FOR SMART PHONES

Launch Date:                 October 5, 2011

End Date:                       TBA

1.   What is the free 5MB prepaid Data Bundle package?

?  The free 5MB Data bundle Package gives Digicel Prepaid customers with non blackberry smartphones 5MB free data per day.  

2.   How does the Data Bundle work?

?  Customers will be required to OPT IN by texting*135# SND. The customer will receive the following message:

?  To activate the Free 5MB data bundle plan dial *135*40#.

?  To activate data bundle 7 at a cost of $5.00 USD dial *135*10#. To Activate plan data bundle 30 at a cost of $19.99 Dial *135*30#.

?  Please confirm activation of data bundle xx by dialing *135*1#. To cancel dial *135*9#

?  Thank you for joining data bundle xxx, for xxx days starting at xxx time. You can now browse from your data bundle after 5 minutes.

3.   Who is eligible to enter this promotion?

?  All prepaid customers who have a non blackberry smartphone are eligible to access the free 5MB prepaid data.

4.   How do I activate the data bundle?

?  You join the free 5MB free data plan by entering the code *135# SND and then selecting the option for the free 5 MB data plan by dialing *135*40#. The  Customer will then be asked to confirm activation of the plan.

5.   After I have used up my 5MB free data will I be charged for data?

·         Yes you will be charged for data once you have exhausted your 5 free MB. The charge is 10cents per MB after the 5 free MB has expired.

6.   Will I receive a message notifying me that my 5 free MB of data has been exhausted?

·         No. You will not receive a message notifying you that you have exceeded your 5 free MB of data.

7.   Does the Data bundles auto renew?

?    Yes. An auto renewal feature is not associated with this plan.

8.   What if I activate the plan and I am unable to browse?

·         This could be due to the settings on your handset. You will need to visit a Digicel Store to have a store clerk provision your phone to browse the internet.

9.   Is there a cut off time for this promotion?

?  TBA.

10.        What is the code used to cancel the data bundle Activation?

?  To cancel data bundle activation dial *135*9#.

11.        How often am I allowed to activate the plan?

?  Customers will be able to activate the free 5MB data plan once per day.

12.         Are Digicel Staff members allowed to activate the data bundle?

?  Yes. Digicel Staff members are allowed to participate in this promotion.

12.What are the terms and conditions?  

Digicel terms and conditions apply and the company abides by the laws of the government of TCI.